Refund/Return & Cancellation Policy

All sales are final. Returns or exchanges are only accepted if:

• The wrong item was received

• The item arrived damaged or defective

To qualify:

• Contact us within 3 days of delivery

• Provide photos and proof of purchase

• Item must be unused, unwashed, and in original packaging

Non‑returnable items include:

• Sale items

• Custom or personalized items

• Accessories (earrings, hats, hair items)

• Seasonal/holiday items

• Mystery bags/boxes

• Digital products

 Cancellations

• Orders may be canceled within 12 hours if processing has not begun.

• Custom and pre‑order items cannot be canceled.